FAQs Categories

  • Shipping
  • Payment Methods
  • Order status

Welcome, how can we help you?

Mykitkat places a high emphasis on safeguarding your information, including sensitive data. Whether you’re ordering or making a payment, our website guarantees the security of your data using advanced SSL encryption. You can also choose your preferred payment method from the available options. Ensuring your data’s protection is our top priority.

The estimated delivery time may vary depending on your location and the specific products you’ve ordered. We strive to provide accurate delivery estimates during the checkout process.

We take the utmost care to prevent such issues, but if your order arrives damaged or with missing items, please contact our customer support team immediately. We will work to resolve the issue promptly.

We accept a variety of payment methods to cater to your preferences. These include:

  • Credit or Debit Cards: We accept major credit and debit cards such as Visa, MasterCard, American Express, and more.
  • Mobile Wallets: You can use popular mobile wallets like Apple Pay, Google Pay, and Samsung Pay.
  • Online Banking: We offer online banking options for direct payments.
  • Cash on Delivery: For added flexibility, we provide cash on delivery for certain locations.

Once an order is placed, it’s not possible to change the payment method. However, if you encounter any issues, please contact our customer support for assistance.

Yes, you can! We provide order tracking services to keep you informed about the status of your delivery. You will receive tracking information via email.

Our dedicated customer support team is here to assist you. You can reach out to them through email or phone number.